As part of Bupa Dental Care’s (formerly Oasis Dental Care) nationwide network, we’re proud to put patient care and comfort at the very heart of everything we do.
Very happy I've been coming to Oasis as a private patient for over 10 years now and I am very happy with the excellent service that I have received - from regular check-ups to the occasional emergency. In my experience, the dentists, nurses and reception staff have, without exception, been truly excellent. I would like to thank the Oasis Billing Road team for all their excellent service I have received over the years - it is very much appreciated.Andrew View patient feedback
Excellent service I called this practice as an emergency to see my son who I had not been able to get to visit a dentist in years due to his phobia. He was swollen and in agony when I rang. the member of staff who I spoke with on the phone was fantastic and convinced him to come in for an appointment which was a triumph. When we got there he was welcomed by a warm reception team and we were seen on time. He was greeted by the dentist who came to collect him and was very understanding. He has been prescribed antibiotics and has had his abscess drained and was booked a follow up visit to have the offending tooth removed. I cannot thank them enough. I would also like to point out then when got there, there was eight other patients waiting for emergencies and whilst we waited all the receptionists were taking calls from patients with emergency situations. I can understand them having to prioritize with that kind of demand! I'm grateful that they were able to help us as it really was urgent!James View patient feedback
Incredible Service, a credit to the profession I'll start of with saying that I am (soon to be was, I'm sure) an incredibly nervous patient, I've had panic attacks in the past and I was prescribed diazepam to assist with dental appointments. During my first visit to Oasis I discussed with my dentist my concerns, previous experiences that lead to my dental anxiety and the dental procedures I am most nervous about. The dentist then explained some of the process involved and what can be done to make the experience as painless and stress free as possible. The dentist also explained that they do not like to prescribe sedative tablets as it does not tackle the issue of dental phobia - at first I was concerned about this however I now realise how important this is and I'm very happy that I'm now getting dental treatment without medication. My appointment was yesterday at 4:45, I was incredibly nervous before the appointment however after a brief chat with the dentist, I was a lot calmer, again with their calm and patient manner I was able to have the treatment (filling) and did not have a panic attack ! (which, for anyone with dental anxiety would know is a huge achievement). I don't normally write reviews for services, however yesterday's experience was so good that I felt I needed to as there are some negative comments on here. Everyone's experience is different, and I think it's important to realise that a lot of the less positive reviews are in fact with relation to the NHS charges. I think this is a little unfair as just with any business they have guidelines to adhere to. I am a private patient and I am very happy with the prices, the speed at which I was able to get an appointment (1 week after the new year!) and I do truly feel that my dentist is a credit to the profession who is slowly but surely craving this irrational phobia I have. Top marks !Leon View patient feedback
Well worth registering for Based on my personal experiences, as well as previous experiences of dental facilities elsewhere, all my expectations have been positively satisfied by my impressions of Oasis, Billing Road practice. From my initial visit to date of this review, I have been impressed by the high standards kept throughout, from cleanliness and hygiene standards, through to patient care and service delivery levels by practice staff. As a patient, I found the degree of involvement and consultation by the dentists I attended very informative, professional and reassuring. No difficulties encountered in scheduling or re-scheduling appointments, to meet my requirements either, with receptionists courteous, efficient and helpful. Definitely recommend the services offered by this practice to those choosing and good quality NHS dentistry services, professionally delivered!Davey K View patient feedback
Excellent Dentist I have used this dentist for extractions twice now and have been very satisfied with the outcome. All of the receptionists are extremely polite and helpful. Being terrified of injections, it was with some trepidation that I made my first visit, but I need not have worried because I hardly felt the dentist give me the injections and the tooth was out before I realised what had happened! This is an excellent dental practice and I would not hesitate to recommend themLarry Bush View patient feedback
Fantastic service! From the moment I arrived I was put at ease by the receptionists. The dentist I saw and the dental nurse were fantastic. Very calm and efficient. I have since been back to have one tooth extracted and a root canal on another. Each time I have been back all staff were lovely and helpful, and appointments ran to schedule. I now only have to have a crown put on the root canal tooth, and I am feeling very confident in them doing this. My dentist has seen a marked improvement with my teeth and once the crown is settled I will certainly be ensuring I attend my check up's. This dentist has definitely restored my faith in NHS dentists. I have recommended them to several friends and work colleagues who have all had similar experiences.Anon - Billing Road View patient feedback
Best Dentist I have encountered! I visited this dentist on a Saturday and was given an appointment on the following Monday when I was diagnosed as having an abscess and prescribed antibiotics and a further appointment made for 10 days later for the extraction of the offending tooth. Having a fear of dentists and needles it was with some trepidation that I kept the appointment and was received very sympathetically by the reception staff and the dentist who put me at ease and extracted the tooth completely painlessly. I was treated with respect ,understanding and compassion by all the staff and I cannot praise them highly enough and would highly recommend them to nervous patients. They are a great team!Anon - Billing Road View patient feedback
Gem of a surgery and excellent dentist! I can't express how phobic I am about going to the dentist. After a traumatic experience when I was a child I basically put off going for many, many years! I really needed to get some work done so went into quite a few surgeries before finding Oasis in Northampton. They are amazing and really took me under their wing and looked after me at every appointment. From the moment I walk in they understand I have to pace their hallway and then the lovely smile from my dentist seems to put me at ease. I have even had some work done without an injection! All the staff are very friendly and my dentist is very understanding, thorough and gentle. They all inspire a lot of confidence. I am still very nervous about going but know I am in good hands and always leave feeling very satisfied and happy ...especially when they tell me they don't need to see me for 6 months ;)Suzanne View patient feedback
Great emergency service! Seen dentist today for emergency, late evening and it was by far the best dentist I ever been to. I was afraid and they made me feel relaxed. Treatment was quick and completely pain free. I will recommend the dentist to everyone.Anon - Billing Road View patient feedback
Great service for an NHS emergency appointment Needed a dentist on a Saturday after getting a lot of pain from a crown fitted by my normal NHS dentist. Rang up at 8am, got an appointment for 2.30 that afternoon! Dentist was very polite, helpful, explained what he thought was going wrong and the best course of action. Very pleased, and all at the NHS Band 1 rate for an emergency appointment.Kevin W View patient feedback
Don't go anywhere else! I had not visited a dentist for over 30 years, I found myself having to make an appointment due to having a broken tooth and abscess. I was expecting to be met by a 'grumpy old man' that was going to moan at me about the state of my teeth , how wrong could I be, I was treated with dignity and respect by a very friendly dentist who repaired all my teeth that needed to be sorted out. I am extremely satisfied with the care I received from this Dental Practice, from the receptionist right up to the dentist all were excellent. Thank you very much all of you!Stacey View patient feedback
Very good dentist!!! This dentist is great would recommend it to anyone!! They are helpful and very kind treat you like you are a person and not just a number!! I had a very bad dentist for a few years and I am so glad that I am now being treated by a practice with some compassion!!Jim Mike View patient feedback
Fabulous service I went on Monday, first time I have been there and all I can say is you just cant fault them, ever so pleased with the service and thank youSimon View patient feedback
Great Dental Place I was really pleased with all aspects of care offered Reception team efficient and friendly. Dentist was very good. nurse was lovely.Anon- Billing Road View patient feedback
Good treatment - excellent service - good prices A large piece of my wisdom tooth broke off and they could see me the same day (I needed some more time to mentally prepare as I had not been dentist for years so I asked for an appointment a few days later). Friendly staff who will answer a lot of your questions on the phone. Do some paperwork at your first appointment. Right after my paperwork was done, the dentist came to get me for the checkup. The dentist thoroughly checked my teeth one by one and she and her lovely colleague recorded it all in my file. The dentist then cleaned my teeth which she did quick but again thorough. All the way she and her colleague explained what they were doing and what the condition of my teeth was. Then the worst bit: extraction of my wisdom tooth under local anaestetic. I don't think this procedure can be done gently so obviously not nice but it seemed to me that the dentist knew exactly what she was doing and I don't think this could have been done any faster. These guys are professionals and try to limit the discomfort as much as they can! So a big thank you to nice staff as all of them were friendly and reassuring. I will certainly come back in on a regular basis.Emily View patient feedback
Appointment today Well what can I say, fabulous service went for dental care today didn't feel a thing Thank you so much see you on 2nd September!Simon View patient feedback
Emergency appointment! I rang the practice on Monday 18th Jan 2016 as had toothache and did not have a dentist. The staff were very helpful and rang me in the evening to say I had an appointment at 8am the next morning. When I got to the surgery the dentist who I was booked in for had phoned in sick, the staff could not be more helpful they got me an appointment for 9.25am and was allowed to wait there. Was seen by the dentist sorry do not remember the name but have to say they listened to my worries and sorted my dental problem. The staff and dentist are great. Thank youAnon View patient feedback
Great dentist! Fantastic service, seen very quickly and all of the staff are extremely professional and helpful Visited in December 2016. Posted on 02 January 2017View patient feedback
Faultless Came today as emergency after OOH refused antibiotics for abscess last night. Woke up to find face like a football. Rang at 8 and initially told i would have to have a callback. Explained what was wrong and immediately given a lunchtime appointment. Arrived ten mins early and was called two seconds after i had sat down. Dentist was lovely as was nurse. Hope the antibiotics kick in soon !!! Visited in February 2017. Posted on 13 February 2017View patient feedback
Of our patients say ‘The quality of their treatment was good.’
Would recommend our practices to others.
Of our patients say ‘I feel involved in all decisions about my care.’
Scores are cumulative and updated daily.