As part of Bupa Dental Care’s (formerly Oasis Dental Care) nationwide network, we’re proud to put patient care and comfort at the very heart of everything we do.
At the Harleston practice, we aim to ensure that our patients are respected and are shown courtesy at all times and that we provide an environment where you feel safe and happy, to expect and receive the appropriate clinical advice and to be kept fully informed and involved in your care.
Also to know the names of the clinicians looking after your oral health, and to be treated with dignity to receive clear, understandable information from us.
To know that confidentiality is respected and any personal information held on their records is secure and stored safely, and to know with confidence that it is very important to us that you enjoy your visit.
Please note: The practice is closed every day between 1pm and 2pm for lunch.
Happy Customer I have been a patient at the practice for many years and I have always been happy with my appointments and treatment that I have needed. I was deeply sad to hear that the dentist I see would be retiring this year but after seeing their replacement today, I am confident that the great care I have had in the past will continue. The reception staff and nurses are friendly and always happy to help me where they can.anon View patient feedback
I am an NHS patient, I came in recently and saw my dentist who I have seen for many years, I like it that the dentist always explains what's was going to do during my appointment., keeping me in formed. Very friendly staff. My children look forward to getting a sticker after their appointments.Anon. View patient feedback
Excellent visit. I have been a patient of this practice for over 25 years. Never have i been unhappy with my visits & care. All the staff that i have seen have been nothing but polite & helpful. Wouldn't even consider seeing a different dentist. Cant believe previous comments. Keep up the good work guys Visited in June 2017Anonymous View patient feedback
Very good care I had very good dental care from this practice; all the staff were friendly and I had a good experience. Visited in April 2017Anonymous View patient feedback
Highly recommended this practice Hi have been a patient at this practice for many years, since I was a little girl. All of my family members and friend attended this practice as well from all over Norfolk and Suffolk and all have good things to say about it. I am an NHS patient, I went to the practice on Wednesday last week and had a check up.receptionist are always very polite and helpful, seen very quickly always so friendly treat you as though you are one of their own.my dentist is a love;y dentist always gives me good advice and freebies of new toothpaste before they reach the shelves of the local shops. I have had treatment here before such as filling, cleans and teeth whitening sessions and always leave with a big smile on my face. Visited in June 2017Anon View patient feedback
Friendly, welcoming practice I am always greeted by friendly staff who are always happy to help. My latest filling was quick and painless. Before coming to this practice a few years ago I was scared of visiting the dentist but my dentist and the nurse here have eased my fears and I no longer worry about coming for my check ups. Visited in June 2017Anonymous View patient feedback
I have been coming to the practice for a while now and can say I am extremely happy with the care that I receive. The staff are friendly and helpful and always try their best to accommodate me when I am experiencing problems with my teeth. Visited January 2017Anon. View patient feedback
Good evening I just wanted to email you my feedback. I wouldn't usually be one to fill in feedback forms but I wanted you to know how much I appreciate my experience. A couple of weeks ago I had tooth ache which was because of my wisdom tooth so I was recommended to call the Oasis Dental Practice at Harleston, I managed to book an emergency check up with Mr Joao Magalhaes. I then booked to have my wisdom tooth taken out, I was very nervous about this as I have had bad experiences in the past. I had this appointment today and I can honestly say I have never felt so at ease in the dentist chair, so I wanted to thank him for that. I certainly won't be as nervous next time and that's thanks to Mr Joao Magalhaes. Thanks again Visited - 20/04/2016Leanne Frost View patient feedback
Very good dentist I have been going here for twenty years, seeing various dentists over that time. Previously I had become rather worried about dental treatment, but at each visit to this dentist I have been very pleased and impressed by the delicate and careful use of sharp metal tools in my mouth! Visited in March 2016Simon View patient feedback
Excellent Service! I found this practice to be excellent. My dentist has looked after my teeth at this practice for a few years now and they are simply fantastic. My teeth and gums were in an awful state before I met them and now I rarely need any work doing at all, in fact, my last two visits have resulted in no treatment required, other than a quick polish! Can't recommend highly enough!M Thompson View patient feedback
Of our patients say ‘The quality of their treatment was good.’
Would recommend our practices to others.
Of our patients say ‘I feel involved in all decisions about my care.’
Scores are cumulative and updated daily.