Welcome to Bupa Dental Care (formerly Oasis Dental Care) practice. Here at Bupa Dental Care (formerly Oasis Dental Care) we value each and every patient and put you at the heart of everything we do.
This is why we have extended our opening hours. We are open 8 am to 7 pm Monday to Thursday and Friday 8 am to 5 pm .
We understand that having a large range of appointments available helps you to fit in dental care around other commitments. We also open one Saturday per month 9 am to 1 pm .Here at Cecil Street we have a large team of knowledgeable clinicians , Nurses and Receptionists to help you feel relaxed and comfortable throughout your dental visit.
Our clinicians use state of the art equipment and continually attend training courses to ensure they are using the latest techniques to make you dental experience the best it can be.
I am so pleased I found my dentist! Very good dentist, best I have had since having to leave my previous one as they went privateAndrea View patient feedback
First time Had to wait a while for an appointment and completely fine. Reception staff were friendly and helpful and my dentist was great. I hadn't visited a dentist for 6 years, so I couldn't be happierMax Jackson View patient feedback
Difficult Extraction Had a tooth out on Monday. The dentist was so good at putting me at ease during a difficult extraction. I had to go back today, Thursday, because I was still in awful pain and once again the dentist was so nice and sorted me out. Would recommend this practice and the dentist, although everyone is so nice.Helen Strickland View patient feedback
I applied last year to join the practice after treatment at the dental hospital having been 7 years on the books of a dentist who would not do anything other than tell me when my teeth fell out or hurt I would have to have them out at the hospital. I have just completed a course involving 9 visits to Oasis Carlisle, and I could not be happier with the way I was treated. I would particularly like to commend my dentist over the past few months, Mr. Matthew Stevens, for his excellent manner and good work. I should add that all the staff I dealt with are friendly and helpful.Peter Tyson View patient feedback
Loving environment calm and relaxedLucy Wilkinson View patient feedback
My husband and I are patients at the Carlisle practice and always receive good customer service. My husband recently had a filling which came out withing a few hours and coincidentally a few days later one of my caps broke off leaving us in pain. I contacted the practice to see when we could next attend an appointment and after day 2 of calling it came to light that we would have to opt for an emergency appointment as our pain increased. Regardless of my frustration with the prioritising of the patients on who would get that days emergency appointments I was very impressed with Jane (who works on the reception there ) she explained the system clearly on the phone and despite my anger at not being able to organise an appointment with notice for my employer or arrange for my husband to attend as he would have to travel she remained very attentive and professional. To our delight Jane worked hard to fulfill our needs as patients understanding that we work full time, out of town and share a car to get there and back. Jane called to say she was able to get us an appointment together with enough notice to arrange sufficient cover at our work place for us to attend. I would just like to take this opportunity to identify the excellent customer service we received from Jane today. Working in customer service myself I find that as a society, excellent customer service Is something that is expected as standard nowadays and takes someone to go that one step further to really stand out. My husband and I believe we experienced that today and would like the service we received from Jane to be recognised. We felt like we mattered. Thank you to all staff at Carlisle Oasis Dental Car. Your doing an excellent job.R J Thursby View patient feedback
Of our patients say ‘The quality of their treatment was good.’
Would recommend our practices to others.
Of our patients say ‘I feel involved in all decisions about my care.’
Scores are cumulative and updated daily.