Our commitment to quality
We aim to provide every patient with exceptional care. We continually measure our performance to ensure that we are doing all we can to meet your requirements and exceed your expectations.
Industry-leading clinical standards
We pride ourselves on meeting and exceeding the highest standards of clinical governance.
Each of our practices receives an annual independent audit to ensure that we are always clinically compliant. As part of our clinical governance, the Care Quality Commission (CQC) also inspects our practices to ensure we meet their standards. We're 100% compliant with the Care Quality Commission and following recent CQC inspections, we are proud to provide our patients with industry leading levels of compliance in our practices.
At Bupa Dental Care (formerly Oasis Dental Care) we also offer a one-year guarantee on some of our private and NHS treatments. You can find out more on our guarantee page.
To ensure our level of care is always at its best, we regularly ask our patients for feedback. Every month, approximately 2,000 patients are surveyed, and as a result we know that between 95% and 98% say they'd recommend us to a friend. Our patients feel included in decisions regarding their care and think their treatment was of good quality.
Our friendly staff will be more than happy to answer any questions you have - just ask.
Of our patients say ‘The quality of their treatment was good.’
Would recommend our practices to others.
Of our patients say ‘I feel involved in all decisions about my care.’
Scores are cumulative and updated daily.